FAQ's
Where are you located?
Shady Hen Mercantile is proudly based in the United States. All of our products are printed and shipped within the USA by our trusted production partners, so you can expect quality products and fast, reliable shipping.
Do you ship internationally?
At this time, we only ship within the United States. We know we have chicken-loving friends around the world, and we'd love to expand one day. But for now, we're keeping things close to the coop so we can provide the best service possible.
Will I get a tracking number for my order?
Absolutely! Once your order ships, we'll send a confirmation email with your tracking number so you can follow your package every step of the way until it arrives at your coop. 🐔📦
What materials are your products made of?
We use high-quality, comfy materials that are made to be worn and loved. Material blends vary depending on the specific item and color you choose, but you'll find the exact fabric details listed on each product page before you order. We only offer products we'd be happy to wear ourselves! 😊