Refund policy

Return, Refund & Replacement Policy

We truly want you to love your purchase. If something isn't quite right, we'll do our best to make it right and keep our flock happy.

Returns, Refunds & Replacements

Because each item is made to order especially for you, we cannot accept returns or exchanges for incorrect sizes, incorrect color selections, or simply changing your mind after your order has been placed. Please review the size chart carefully before placing your order.

If your order arrives damaged, defective, or you receive the wrong item, we'll gladly work with you to make it right.  Eligible claims may qualify for a replacement or refund. Please contact us at [shadyhenmercantile@gmail.com]  within 30 days of delivery and include:

• Your order number
• A brief description of the issue
• Photos of the product (if applicable)

Once we receive your information, we'll review your request and keep you updated throughout the process. We'll do our best to resolve it as quickly as possible.

Policy Updates

We may update this Return, Refund & Replacement Policy from time to time. Any changes will be posted on this page.